FAQs

  • What are the payment options?
We accept Advance online payment in the form of Bank to Bank transfer, Debit & Credit Cards from Visa & Mastercard, PayPal, E-transfer, Western union, or Remitly. Please make sure that internet banking is available on your card.
  • What are our international shipping charges?
Delivery charges will be displayed during checkout. Duty, Taxes or VAT charged at the shipping destination by international customs according to their local customs policy and is paid by the consignee/buyer
  • When will my order be delivered?
Since we produce on demand of our customers and to avoid overproduction, our standard shipping time is 5-14 working days after confirmation of the order. For further assistance kindly call us at +92 309 7414199
  • What is your return and exchange policy?
Please check our return and exchange policy section.
  • Do you offer the exchange of sale items?
Sorry, sale items are not eligible for exchange.
  • Can you share the size chart?
Size chart is available along with every product.
  • Where do you deliver?
We ship across Pakistan and internationally to the USA, UK, Canada, UAE, Australia, New Zealand, KSA and Bangladesh. If Duty, Taxes or VAT is charged at the shipping destination by international customs according to their local customs policy and is paid by the consignee/buyer
  • Can I get custom-made clothes? 
Yes we can take customised orders as long as you are aligning with Alizay Saad design.