Do I need to open an account in order to shop with you?
No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How do I order?
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
What are our international shipping charges?
The delivery charges will be shown at checkout. Duty, Taxes or VAT are charged at the shipping destination by international customs based on local customs policy and are paid by the consignee/buyer/Customer.
Where do you deliver?
We offer worldwide delivery, excluding Israel and certain regions.
What is your return and exchange policy?
Please check our return and exchange policy section.
Can you share the size chart?
Size chart is available along with every product.
How do I /create an account?
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
How do I pay for my orders?
We accept payments via all major credit and debit cards such as Mastercard, VISA and American Express, E-transfer, Western union, or Remitly.
Please make sure that internet banking is available on your card.
When will my order be delivered?
Since we produce on demand of our customers and to avoid overproduction.
Our standard International Delivery time is 4-5 Week (Manufacturing time is 3-4 weeks and International shipping time is 3-6 business days) after confirmation of the order.
For further assistance kindly call us at +92 309 7414199
Can I get custom-made clothes?
Customised orders are accepted if aligned with Alizay Saad design.
Do you offer the exchange of sale items?
Unfortunately, sale items are not eligible for exchange.